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Ordering

  1. If you wish to order an item, click ADD TO CART. Once you have added all items you want to order, click PROCEED TO CHECKOUT and fill out the details before clicking on PLACE ORDER.
  2. You must be 101% sure of your orders before clicking checkout.
  3. Korean Cravings has the right to change our Terms and Conditions, prices of products, and other services on this website and our other channels without prior notice.
  4. Once you have placed an order, it means that you have read, understood, and agreed to our terms and conditions.

Shipping (Worldwide)

  1. For clients outside Korea and the Philippines, we ship via Korea Post EMS.
  2. We ship via J&T Express and GoGo Express for clients in the Philippines.
  3. Shipping fees will be shouldered by the buyer unless stated otherwise. The rates depend on the courier’s rates, the items’ size and weight, and the buyer’s location.
  4. We are not responsible for shipping delays and holidays.
  5. We always ensure the products are in their best condition and packed securely before shipping them.
  6. The items’ tracking numbers will be sent to your email address and posted on our site to prove that we have shipped your orders.

Pre-ordering (Philippines Only)

  1. The pre-order period is a certain time wherein we gather all orders per batch. Usually, it runs for a month or more, depending on the number of orders received.
  2. At least a 50% down payment on the items ordered is required on or before the cut-off date. When the batch orders have arrived in our warehouse, the remaining 40% balance should be paid (if you haven’t paid in full yet) before we ship your orders to your respective addresses.
  3. Like other shops, the pre-order period (including the waiting for the items is completed within a month or more. Usually, items arrive 2-4 weeks after the cut-off date, but sometimes, there are delays.
  4. Your down payment will not be refunded unless the items you ordered are out of stock. Make sure that you’re 101% sure that you will buy the item upon submitting an order form.

Products

We make every effort to accurately display the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the products’ colors, features, specifications, and details will be accurate, complete, reliable, current, or free of other errors. Your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products anytime for any reason. Prices for all products are subject to change.

Payment

We accept the following forms of payment:

– BPI
– BDO
– Gcash
– Maya
– PayPal  / Payoneer

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so we can complete your transactions and contact you as needed. \We may change prices at any time. All payments shall be in US dollars or Philippine Pesos. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees. You authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Site. In our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, payment method, and/or orders using the same billing or shipping address.

Advertisers

We allow advertisers to display their advertisements and other information in certain areas of the Site, such as a sidebar or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the Site and any services provided or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual rights. We simply provide the space to place such advertisements and have no other relationship with advertisers.

Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law, you may be liable for damages if you make material misrepresentations in a Notification. Thus, if you are unsure that material located on or linked to by the Site infringes your copyright, you should consider contacting an attorney first.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at koreancravings@gmail.com


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